Transactional analysis — Impactful Tool to understand Human Behaviour

Dr. Parag Das
6 min readFeb 29, 2024

Throughout history and concerning philosophy, medical science, and religion, society considers that each human being has a multiple nature.

What is Transaction- Any interaction or communication between two people.

Transactional Analysis, often abbreviated as TA, is a theory of psychology that was developed by Canadian psychiatrist Eric Berne. Eric began to develop this theory TA in the 1950s.

Transactional analysis has different parts like EGO STATES, TRANSACTION, and LIFE SCRIPTS or POSITION.

TA focuses on understanding and analyzing the interactions and transactions between individuals, as well as the patterns that emerge in these interactions.

1. Ego States: There are three distinct parts of Ego States:

TA suggests that irrespective of age each individual has three ego states — Parent, Adult, and Child. These ego states represent different patterns of thoughts, feelings, and behaviors that we adopt in different situations.

a. The Parent Ego State

The Parent ego state reflects the thoughts, feelings, and behaviors that we have learned from our parents or other authority figures.

The parent has two components:

i. Critical/controlling Parent, and

ii. Nurturing Parent.

A critical parent state may well judge others by what they ‘should’ or shouldn’t do. Their rules are their rules, and everyone should abide by them. If they don’t, then they are judged as wrong, or inconsistent, or selfish, or similar. Feedback could be delivered in an aggressive, passive-aggressive, or harsh way.

A nurturing parent’s ego state would drive a person to be more understanding and softer in their approach. They would see a situation without judging, attempting to be more curious as to why a person would say or do something. A nurturing disposition may help try to calm situations down or when establishing closer relationships.

b. The Adult Ego State

The Adult ego state is characterized by rational thinking, logic, and problem-solving, independent of parental or societal influences.

This only has one component or division attached to it. Whereas the child and parent state may be driven by past experiences and conditioning, the adult state considers the here-and-now situation.

The adult state is more open to discussion, more curious as to why people feel the way they do, has more time for sifting through data and information, is more respectful of others’ opinions, is willing to collaborate and compromise, and enjoys more close and healthy relationships.

c. The Child Ego State

The Child’s ego state represents the emotions, feelings, and behaviors that we experienced during childhood.

Transactional analysis discussed two components of the child state-

i. Adapted Child and

ii. Free or Natural child.

This ego state builds on the foundations, we were exposed to when a child.

  • Was the child given praise often?
  • Did parents scold the child for certain behaviors?
  • Was the childhood filled with happy memories or negative experiences?

Depending on how the child was brought up, experiences will still have effects on the transactions today.

The adapted child tries to please others and likes to be liked, so they act by others’ wishes. They could come across as submissive or timid, allowing others to control their feelings, sometimes without standing up for themselves.

The free or natural child state can be seen as a spontaneous nature, intelligent, free-flowing, innovative, and creative in their thinking. This could be part of the conditioning where the child was allowed to be free to express their ideas and had more freedom to adapt to various situations without being told to ‘be quiet’ or ‘sit down and shut up’.

2. Transactions: There are three kinds of Transaction-

a. Reciprocal/Complementary,

b. Crossed,

c. Duplex/Covert/Ulterior.

There are also strokes in TA, we call strokes compliments and general ways of giving recognition,

So, stroke is the unit of Recognition, like-

i. Verbal and Non-verbal

ii. Positive and Negative

iii. Conditional and unconditional

This STROKES name came from research that states that babies require touching to survive and grow.

Similarly, our lives also need strokes, whether positive or negative, in the absence of a positive stroke, a negative stroke is preferred over no stroke.

Transactions refer to the verbal and non-verbal exchanges between individuals. Berne suggested that transactions can either be complementary (matching ego states) or crossed (mismatching ego states), leading to different types of interactions and outcomes.

Complementary transactions occur when the ego states of the individuals involved in the transaction match, leading to smooth and effective communication.

Crossed transactions occur when the ego states of the individuals involved in the transaction do not match, leading to miscommunication or conflicts.

3. Life Scripts or Position: According to TA, individuals develop life scripts that are shaped by early childhood experiences and influences. These scripts are unconscious patterns of thoughts and behaviors that dictate how we perceive ourselves and interact with others.

Life scripts can be positive or negative and can impact our personal and professional relationships, achievement patterns, and overall well-being.

Transactional Analysis is widely used in psychotherapy, counseling, coaching, and organizational development. It aims to improve self-awareness, enhance communication skills, and promote effective decision-making and problem-solving. By understanding and analyzing ego states, transactions, and life scripts, individuals can gain insights into their behaviors as well as the dynamics of their relationships with others.

How transactional analysis is important in life

Transactional Analysis (TA) is important in life for several reasons:

a. Self-awareness: TA helps individuals gain a deeper understanding of their thoughts, emotions, and behaviors. By identifying and analyzing their ego states, individuals can become aware of patterns and tendencies that may be shaping their interactions with others. This self-awareness can lead to personal growth, increased choice, and more fulfilling relationships.

b. Effective Communication: TA provides tools and insights to improve communication skills. By recognizing and understanding the ego states involved in transactions, individuals can adjust their communication style to ensure clearer and more effective interactions. This can lead to better relationships, reduced misunderstandings, and increased cooperation.

c. Conflict Resolution: TA offers strategies to resolve conflicts by highlighting the dynamics of crossed transactions and helping individuals identify and address ineffective patterns. By applying TA principles, individuals can become better equipped to manage conflicts constructively and proactively, improving relationships both personally and professionally.

d. Relationships and Intimacy: TA can enhance intimacy and create healthier relationships. By understanding one’s own and others’ ego states, individuals can develop empathy and recognize the impact of past experiences on their current relationships. This awareness can foster more honest and open communication, nurturing deeper connections and fostering emotional well-being.

e. Personal Growth and Development: Transactional Analysis offers a framework for personal growth and development. By exploring and challenging life scripts and making conscious choices, individuals can break free from limiting beliefs and behaviors. This enables personal transformation and the creation of a more fulfilling and purposeful life.

f. Leadership and Organizational Development: TA is also valuable in the realm of leadership and organizational development. By applying TA principles, individuals can enhance their leadership skills, improve team dynamics, and foster a positive organizational culture. TA can help leaders create a more inclusive and supportive environment, leading to improved employee productivity and satisfaction.

Overall, Transactional Analysis provides individuals with a roadmap for self-exploration, improved communication, and healthier relationships. By applying its principles, individuals can gain insights into their behaviors and dynamics with others, leading to personal growth, enhanced well-being, and better interactions in all areas of life.

The expertise in Transactional Analysis (TA) can be beneficial for a wide range of individuals. People who may benefit from practicing TA include:

1. Counselors and therapists: TA provides a framework for understanding and analyzing human behavior, making it useful for professionals in the mental health field.

2. Managers and leaders: TA can help individuals in leadership roles improve their communication, understand team dynamics, and manage conflict more effectively.

3. Individuals seeking personal growth: Practicing TA can help individuals gain insight into their patterns of behavior and communication, leading to improved relationships and personal development.

Ultimately, anyone interested in understanding human interactions, improving communication skills, and gaining insight into their behaviour can benefit from practicing Transactional Analysis.

Please feel free to share the link to this article with your friends and family members to read and leave a comment for me. Always Your comments will work as a tonic for me for my next articles. I am reachable — at paragdastech@gmail.com .

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Dr. Parag Das

Ph.D.|Working in Pharma Tech. Operations for 33 years, writing on topics self & vital skill development & Wellness engaging Pharma Professionals. Life Mentor.